Senators grill Ticketmaster after Taylor Swift fiasco

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‘We apologize to the fans. We apologize to Ms. Swift.’ Top executives in the ticketing industry are facing the Senate Judiciary Committee after Ticketmaster’s breakdown last year during a sale of Taylor Swift concert tickets.

Senators grilled Ticketmaster Tuesday, questioning whether the company’s dominance in the ticketing industry led to its spectacular breakdown last year during a sale of Taylor Swift concert tickets.

spectacular breakdown last year during a sale of Taylor Swift concert tickets.Copyright 2023 The Associated Press.By DEE-ANN DURBIN January 24, 2023 GMT FILE – Taylor Swift poses in the press room with awards at the American Music Awards on Sunday, Nov.Amy Klobuchar American politician Senators are expected to grill Ticketmaster Tuesday, questioning whether the company’s dominance in the ticketing industry led to its spectacular breakdown last year during a sale of Taylor Swift concert tickets.

U.S.Most Read.Sen.24, 2023, about its spectacular breakdown last year during a sale of Taylor Swift concert tickets.Amy Klobuchar, a Minnesota Democrat, recalled piling into a friend’s car in high school to go to concerts by Led Zeppelin, The Cars and Aerosmith.These days, she said, ticket prices and fees have gotten so high that shows are too expensive for many fans.“For too long, consumers have faced high fees, long waits and website failures, and Ticketmaster’s dominant market position means the company faces inadequate pressure to innovate and improve,” Klobuchar said in a statement ahead of the hearing.

Klobuchar said ticket fees now average 27% of the ticket cost, and can climb as high as 75%.Senators are expected to grill Ticketmaster Tuesday, Jan.Klobuchar said Ticketmaster’s market dominance means it faces little pressure to innovate and improve.“To have a strong capitalist system, you have to have competition,” Klobuchar said in a hearing of the Senate Judiciary Committe.Ticketmaster is the world’s largest ticket seller, processing 500 million tickets each year in more than 30 countries.U.Around 70% of tickets for major concert venues in the U.In 2010, Ticketmaster merged with Live Nation, a Beverly Hills, California-based entertainment company that produces live shows, festivals and concert tours.

S.are sold through Ticketmaster, according to data in a federal lawsuit filed by consumers last year.Amy Klobuchar, a Minnesota Democrat, said the Senate Judiciary Committee hearing will focus on consolidation in the live entertainment and ticketing industries and how it harms customers.ADVERTISEMENT In mid-November, Ticketmaster’s site crashed during a presale event for Swift’s upcoming stadium tour.The company said its site was overwhelmed by both fans and bot attacks.Many people lost tickets after waiting for hours in an online queue.Around 70% of tickets for major concert venues in the U.Ticketmaster required fans to register for the presale, and more than 3.

Ticketmaster required fans to register for the presale, and more than 3.5 million people did, a record for the company.Ticketmaster eventually canceled a planned ticket sale to the general public because it didn’t have enough inventory.ADVERTISEMENT In 2010, Ticketmaster merged with Live Nation, a Beverly Hills, California-based entertainment company that produces live shows, festivals and concert tours.In 2010, Ticketmaster merged with Live Nation, a Beverly Hills, California-based entertainment company that produces live shows, festivals and concert tours.Live Nation’s President and Chief Financial Officer Joe Berchtold apologized to fans and to Swift on Tuesday, and said the company knows it must do better.

But Berchtold insisted that Ticketmaster doesn’t set prices or service fees for tickets or decide how many tickets will go on sale.The company said its site was overwhelmed by both fans and bot attacks.Service fees are set by venues, he said; Live Nation only owns around 5% of U.S.venues, he said.He also said Ticketmaster has lost — not gained — market share since its merger with Live Nation.

Berchtold said the ticketing industry would like lawmakers to focus on the growing problem of ticket scalping and prohibit fraudulent practices, such as resellers offering tickets that haven’t officially gone on sale yet.He also said the industry should be more transparent about pricing and fees.AP NEWS.

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Senators to grill Ticketmaster after Taylor Swift fiascoTicketmaster eventually canceled a planned ticket sales to the general public because it didn’t have enough inventory.

Senators to grill Ticketmaster after Taylor Swift fiascoSenators are expected to grill Ticketmaster, questioning whether the company’s dominance in the ticketing industry led to its spectacular breakdown last year during a sale of Taylor Swift concert tickets. Follow AP’s coverage. The government should handle ticket sales. 😂💀 They need blame themselves for taking power away from prosecution for antitrust violations. They created all the duopolies to pacify wall streets speculators.

Senators to grill Ticketmaster after Taylor Swift fiascoSenators are expected to grill Ticketmaster Tuesday, questioning whether the company’s dominance in the ticketing industry led to its spectacular breakdown last year during a sale of Taylor Swift concert tickets. U.S. Sen. Amy Klobuchar, a Minnesota Democrat, said the Senate Judiciary Committee hearing will focus on consolidation in the live entertainment and ticketing industries and how it harms customers. “For too long, consumers have faced high fees, long waits and website failures, and Ticketmaster’s dominant market position means the company faces inadequate pressure to innovate and improve,” Klobuchar said in a statement ahead of the hearing.

Ticketmaster Plans to Blame Scalpers for Taylor Swift Debacle at Senate HearingLive Nation president and CFO Joe Berchtold will detail how disruption caused by bots makes ticket-buying worse for everyone, calling for government action. While I understand what Ticketmaster was trying to do in this particular case, I don’t think they anticipated the kind of traffic her ticket sales would draw on top of dealing with bots at the same time. They need to rethink their strategy going forward. The payola era is the downfall of the music industry🗣🔥 For me it’s this kind of shit. Make it so people can’t make a profit off reselling tickets would be a start.

Ticketmaster blames bots, learns lessons from Taylor Swift concert sale -testimonyTicketmaster learned ‘valuable lessons’ from the Taylor Swift concert tickets sale last year that was disrupted by record bot traffic, the parent company will tell a U.S. Senate committee on Tuesday. Where were the lessons Ticketmaster learned after PearlJam testified to Congress in 1994? … and repeats the same for Madonna’s concert in Toronto. 🙃 Bots were responsible for assigning more presale codes than there were tickets? It was bots who designed a presale system where the code wasn’t needed until checkout, leading to thousands more in the queue than allowed, thus breaking the site?

Live Nation CFO defends Ticketmaster, blames bots for Taylor Swift debacleTicketmaster learned ‘valuable lessons’ when the Taylor Swift concert tickets sale last year was disrupted by record bot traffic, the parent company will tell a U.S. Senate committee on Tuesday. Live Nation = Ticketmaster. Of course, they defend their company. She is horrible. You’re telling me Live Nation is backing up Ticketmaster? Can’t believe you’re telling me this

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